PURCHASE DISCLAIMER
We are a medical brokerage specializing in the sale of surplus medical supplies sourced from reputable hospitals and surgery centers. All items listed on our eBay accounts originate from these facilities, ensuring their quality and authenticity. Our products are stored in temperature-controlled rooms and undergo quality control inspections to guarantee their reliability and safety.
Medical Supply Fulfillment Center
1272 ZEPHYR AVE STE 200
Hayward, CA 94544-7824
United States
DISCLAIMER:
The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not purchase or bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulations, we will verify your status as an authorized purchaser of this item before shipping of said item.
Regardless of the origin of the equipment, documentation provided or identification appearing upon the equipment, the equipment described and offered here is in no way certified for, recommended for, or offered for any specific use. The purchaser agrees that the seller shall not be held responsible or liable for any injuries or damages, whether incidental or consequential, associated in any way with the equipment. The purchaser, by purchasing or bidding on this equipment, indicates their acknowledgment of, and agreement to the terms of this disclaimer. Any past dated products listed are for non-clinical R&D, training and educational purposes.
Buyers are responsible for all customs charges inclusive of any and all taxes and duties. Please be sure that the item that you are purchasing can be imported into your country or state. Shipper is not responsible for any delays once the package leaves our facility.
PRIVACY POLICY & DISCLAIMER
Last updated January 17, 2024
This privacy notice for Medical Supply Fulfillment Center LLC (doing business as MSFC LLC) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at msfconline.com, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at Info@msfconline.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using us table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to follow the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. DO WE COLLECT INFORMATION FROM MINORS?
6. WHAT ARE YOUR PRIVACY RIGHTS?
7. CONTROLS FOR DO-NOT-TRACK FEATURES
8. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
9. DISCLAIMER:
10. DO WE MAKE UPDATES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
billing addresses
debit/credit card numbers
names
mailing addresses
email addresses
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. Squarespace stores all payment data. You may find their privacy notice link(s) here: https://www.squarespace.com/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
To post testimonials. We post testimonials on our Services that may contain personal information.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information on specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least eighteen or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under the age of eighteen, please contact us at Info@msfconline.com.
6. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
If you have questions or comments about your privacy rights, you may email us at Info@msfconline.com.
7. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
8. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of, you are granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Category Examples Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
NO
B. Protected classification characteristics under state or federal law
Gender and date of birth
NO
C. Commercial information
Transaction information, purchase history, financial details, and payment information
NO
D. Biometric information
Fingerprints and voiceprints
NO
E. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
NO
F. Geolocation data
Device location
NO
G. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activities.
NO
H. Professional or employment-related information
Business contact details to provide you with our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us.
NO
I. Education Information
Student records and directory information
NO
J. Inferences drawn from collected personal information.
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
NO
K. Sensitive personal Information
NO
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels.
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Learn about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
9. DISCLAIMER:
"The sale of this item may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, purchaser will take full responsibility." Regardless of the origin of the equipment, documentation provided or identification appearing upon the equipment, the equipment described and offered here is in no way certified for, recommended for, or offered for any specific use. The purchaser agrees that the seller shall not be held responsible or liable for any injuries or damages, whether incidental or consequential, associated in any way with the equipment. The purchaser, by purchasing or bidding on this equipment, indicates their acknowledgment of, and agreement to the terms of this disclaimer. Any past-dated products listed are for non-clinical R&D, training, and educational purposes. Regardless of the origin of the equipment, documentation provided or identification appearing upon the equipment, the equipment described and offered here is in no way certified for, recommended for, or offered for any specific use. The purchaser agrees that the seller shall not be held responsible or liable for any injuries or damages, whether incidental or consequential, associated in any way with the equipment. The purchaser, by bidding on this equipment, indicates their acknowledgment of, and agreement to the terms of this disclaimer. Buyers are responsible for all customs charges inclusive of all taxes and duties. Please be sure that the item that you are purchasing can be imported into your country or state. The shipper is not responsible for any delays once the package leaves our facility. Please also be aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.
If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at info@msfconline.com
Consent
By using our website, you hereby consent to our disclaimer and agree to its terms.
Update
Should we update, amend, or make any changes to this document, those changes will be prominently posted here.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at Info@msfconline.com or contact us by post at:
Medical Supply Fulfillment Center LLC
1272 Zephyr Ave #200
Hayward, CA 94544
United States
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
This privacy policy was created using Termly's Privacy Policy Generator.
13. Return and Refund policy
For order status inquiries, please contact us via email at info@msfconline.com
For returns, please contact us via email at info@msfconline.com within fifteen business days from the date of delivery to obtain a Return Authorization (RA) number. Returns will not be accepted after 15 days from the date of delivery. A manufacturer's warranty is still applicable after the return period has ended and it is recommended to contact the manufacturer directly regarding any issues. Please have the following information on hand when calling for an RA number: customer name, order number and the reason for the return. We reserve the right to decline a return on any sanitary, sterile, or otherwise special-order items.
Those returns authorized by Medical Supply Fulfillment Center may be subject to a possible restocking fee of up to 25% plus applicable shipping cost and may reject a return if the item is a non-stock item which means it was special ordered for your order. It is important that the RA number is clearly written on the outside of the box. Packages received without an RA number will be returned to you or will not be refunded since these packages without an RA number are difficult to trace.
If you purchase with a credit card, the account will be credited back to the amount of the purchase once the product has been received and checked by our staff. If you pay with a check or money order, allow up to 30 days to receive your refund check from Medical Supply Fulfillment Center from the time we receive the returned product.
On all product returns, it is your responsibility to arrange shipment of the product back to the same warehouse from where the item was shipped. You may use UPS, FedEx, or any other ground parcel carrier of your choice through which online tracking of shipment is available
If you are returning an item shipped in error by us, we apologize for your inconvenience. We will reimburse you for the delivery costs and the cost of shipping the product back to us. For any other return, you manage the original delivery costs and the return shipping expense. Shipping expenses in the case of free shipping will be calculated as shipping charges incurred by us.
For all prices and products, we reserve the right to adjust due to errors, changing market conditions, and product discontinuation. Medical Supply Fulfillment Center is not responsible for manufacturer price changes, or technical errors in the web site which may occur at any time.
Pictures of the items shown on our web site don't mean that all the items shown in the picture are included in the price since items may be shown on the web site with all accessories which are available as optional and should be purchased additionally. Please read the description carefully to check what the contents of the item are.
All products to be returned must be returned within 7 days from the RA date, 100% complete, in resalable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer.
Medical Supply Fulfillment Center reserves the right to authorize product returns beyond 15 days from the delivery date. If the product is accepted after 15 days, credit will be issued toward future purchases or even exchange only.